Thank You! - Smucker Brothers

5.0

Based on 20 reviews

We acquired several quotes and estimates for a major demolition of original structure and screened in deck construction job. We chose Smucker Brothers based on reputation, competitive price and - most important - the professionalism and good ideas offered by Michael Smucker. We walked around the site with him while he surveyed the project. He listened carefully to our ideas and offered some different alternatives based on his experience. There was no pressure and we ended up adopting many of his ideas which were changes to our original plan.The proposal was detailed and straightforward and we signed the contract.The work crews were on time, clean and courteous, and extremely hard working. It was a pleasure to watch them work together. They were "on task" the whole day, took very few breaks, and end-of-day clean-up was always thorough. David Smucker was the site boss and ensured each day that we were happy with the progress and results. We were home nearly the whole time construction was underway and David consulted us as needed to make minor choices. e.g. "Would you prefer X or Y for this detail?" We really appreciated this close coordination. Alvin Smucker also worked on site a few times, mostly involved in the roof, soffit and siding. He offered some great ideas to improve the placement of the sky lights. The other workers, Mark, Leon and Sam were also outstanding. We also decided on an additional piece of work during the construction flow; to remove an exterior door and install a window in its place. Michael handled this easily with a change order to the contract and the guys did the work efficiently.Overall, this large project went very smoothly. We enjoyed the interaction with the workers and THE RESULTS EXCEEDED OUR EXPECTATIONS. The large screened in porch is beautiful and has better quality than our original home construction. It's already our favorite space during good weather.We most highly recommend Smucker Brothers Construction.Jeff and Priscilla

Jeffery Kaiser

15:14 30 May 20

After sorting through estimates from several builders, we feel so fortunate to have found the Smucker Brothers. Michael, Dave, and the crew recently completed our covered porch in West Chester and we could not be any happier - they exceeded our expectations, which weren’t low. The entire experience, from the first day Michael showed up to provide an estimate to the last day when they finished the steel roof, could not have been any better. The entire crew are polite, professional and hard-working perfectionists. Not only do they get all of the big things right — but they care about details that not all builders take seriously— showing up on time, keeping a tidy work space, reliable communication and true concern for customer satisfaction. To Michael, Dave and the the crew: thank you so very much for your commitment to making our home even better than it was. We will (and already have) recommend your services to anyone.

Andrew Owen

01:46 30 Sep 19

As a small business owner myself, I always appreciate when a contractor blows away my expectations. Michael and David brought our vision to life with attention to detail, hard work and craftsmanship all with a smile every day. I would recommend Smucker Brothers to anyone looking to put a deck on their house! Thank you!!!

Lawrence Bradley

01:14 30 Jul 19

Very polite and professional. Quality work in a timely manner. Very pleased.

John Anson

16:17 13 Jul 19

We have worked with many contractors in the past 20 years and none of them come close to the professionalism and work product Smucker Brothers delivered. We had a wonderful experience collaborating on the design and construction of our 4 season room, screened in porch and replacement of our deck. Michael was extremely thorough from the planning of the project to promptly answering any questions throughout the construction. The contractors were prompt, careful and when we asked for changes in the project, they were flexible or had great alternative suggestions. They always did what they said they were going to do and they did it on time! The materials that were used were top quality, their craftsmanship was excellent and their design gave a lot of character to the room. We have been using the 2 rooms and deck for several weeks now and it feels like we are on vacation every time we step foot in the new space! I would highly recommend Smucker Brothers for anyone interested in home renovation.

Jon Moul

14:36 27 Jun 19

Smucker brothers are best in class. We had a new deck built and couldn't be happier with our experience. Mike's knowledge base is great for laying out options and making recommendations. We were consulted at all decision points - even for the more minor details like the location of the deck lighting transformer and the angle of a downspout. Their attention to detail shines in their finished product. The workers were very friendly and professional. And they work fast! Everything was on time and on budget. Quality job all around. I will be hiring Smucker for future jobs without a doubt!

Kyle Norris

13:15 13 Jun 19